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evelynbrown posted an update 4 months, 2 weeks ago
ISO 20000-1 is an IT Service Management System standard that provides a consolidated set of procedures to ensure the productive distribution of services to the business and its stakeholders. This globally recognized standard provides requirements to enhance the Service Management System of the organization. Also, the ISO 20000 standard provides guidelines for the service providers to deliver services in a quality manner to the customers and clients.